"ALT Co., Ltd." (hereinafter "Company") actively protects users' privacy and personal information to ensure freedom of communication in the information society. This Privacy Policy applies to all services provided by the Company and may be updated in accordance with changes in applicable laws, government guidelines, or internal policies. Please visit this page regularly to review any updates.
Personal Information Collected and Collection Methods
The Company collects the following personal information for consultation, service applications, and related purposes.
Name, national ID number, date of birth, phone number, mobile number, email address, address, fax number, email subscription status, etc.
In addition, the following information may be automatically generated and collected during service use or business processing.
Service usage records, access logs, cookies, IP addresses, payment records, account suspension records
The Company may additionally collect optional information to provide better services. However, members are not required to provide optional information if they choose not to. The Company may also request additional information when using certain services that require it. In such cases, the information provided will not be used for any purpose other than the relevant service and the purposes disclosed in advance.
Purpose of Collecting and Using Personal Information
The Company collects personal information to provide quality services tailored to individual members' preferences and needs. "Personal information" refers to information that can identify a specific individual, such as name or national ID number, including information that can identify an individual when combined with other data, as well as member information including ID and password used for member identification. Members' personal information is not disclosed without prior consent. The Company uses collected personal information for the following purposes.
Fulfillment of service contracts, billing, content delivery, shipment or invoice issuance, financial transaction authentication, purchase and payment processing, and debt collection
Development and specialization of new services (products), handling inquiries and complaints, delivery of notices, prevention and sanction of acts that interfere with smooth service operation (including account theft and fraudulent use), voice command recognition and personalized services, demographic-based service provision and advertising, analysis of access frequency, statistics on members' service use, and delivery of promotional information such as events
Consent to Collection of Personal Information
The Company obtains members' consent for the collection of personal information.
For email inquiries, the Company provides a consent procedure regarding this Privacy Policy. By selecting [I agree to the collection and use of personal information] and clicking [Send], you are deemed to have consented to the collection and use of personal information along with sending the email.
However, in the following cases, the Company may collect personal information without obtaining prior consent from members pursuant to Article 22, Paragraph 1 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
When necessary to provide services based on the terms and conditions
When necessary for billing related to paid services
When required by applicable laws and regulations
Sharing and Provision of Collected Personal Information
The Company uses users' personal information within the scope specified in this Privacy Policy and, in principle, does not use it beyond that scope or share users' personal information with third parties without prior consent.
However, the following cases are exceptions.
When the user has given prior consent to disclosure
When necessary for billing related to paid services
When requested by courts, dispute resolution bodies, investigative agencies, or legal entities due to involvement in a dispute or investigation
When required by law, i.e., when requested by government authorities through lawful procedures
When providing applicant information to a domain registrar for domain name registration
When provided for WHOIS services related to domain names
When used to contact a member for business purposes
When provided to advertisers, partners, or research organizations in a form that cannot identify specific individuals, for statistical, promotional, academic, or market research purposes
In addition, the Company may share users' personal information with affiliates for technological development or to provide better services. In such cases, the Company will inform users of affiliate information, the types of information requested, and measures for protection and management before collection or sharing, and obtain consent. Without user consent, the Company will not collect or share such information.
Entrustment of Personal Information Processing
The Company does not entrust the processing of users' personal information to external parties without user consent. If such need arises in the future, the Company will notify customers of the entrusted party and the scope of entrusted work and obtain prior consent when necessary.
Retention and Use Period of Personal Information
The Company retains users' personal information continuously while providing services and uses it for service provision and related purposes.
In principle, users' personal information is destroyed when the purpose of collection or the purpose for which it was received has been achieved, as follows.
Records related to contracts or withdrawal of subscription: 5 years
Records related to payment and supply of goods: 5 years
Records related to consumer complaints and disputes: 3 years
Procedures and Methods for Destruction of Personal Information
In principle, the Company destroys personal information without delay once the purpose of collection and use has been fulfilled. The procedures and methods are as follows.
Destruction Procedure
Information entered by members for email inquiries, etc. is retained for a specified period under internal policies and relevant regulations (see retention period) and then destroyed. This personal information will not be used for any purpose other than its intended use, except as required by law.
Destruction Method
Personal information printed on paper is destroyed by shredding or incineration. Electronically stored personal information is deleted using technical methods that prevent recovery of records.
Automatic Data Collection Devices and Opt-Out
The Company installs and operates cookies and other automatic data collection devices that store and retrieve user information.
A "cookie" is a small data packet sent by the server operating the website to the member's computer browser and stored on the user's hard disk. The Company uses cookies that store and retrieve user information to provide convenient and useful personalized services. The Company uses cookies for the following purposes.
Purpose of Cookies
Cookies are used to analyze users' access frequency and visit times, identify users' preferences and interests, track user activity, measure participation in events and visit counts, and provide targeted marketing and personalized services.
Users have the right to choose whether to accept cookies. Therefore, users may set their web browser options to allow all cookies, confirm each time a cookie is stored, or refuse all cookies.
How to Refuse Cookies
To refuse cookies, select options in your web browser to allow all cookies, confirm each time a cookie is stored, or refuse all cookies.
Example (Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy
Please note that refusing cookies may cause difficulties in providing certain services.
Youth Protection Policy
The Company has established and implements a Youth Protection Policy to protect minors from harmful media under the Youth Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
a. The Company prevents minors under 19 from exposure to harmful media including violence, adult content, and obscene material, in accordance with the Information and Communications Ethics Committee review regulations and the Youth Protection Committee harmful media review regulations.
b. In cooperation with the Information and Communications Ethics Committee and related organizations, the Company will continue Internet environment cleanup activities through its own regulations to prevent the distribution of harmful media for youth on the services and content provided by the Company.
c. For youth protection, the Company designates a youth protection manager as described below and will make every effort to prevent harm from spreading through consultation and grievance handling related to harmful media for youth.
Youth Protection Act (
http://152.99.19.110/Library/Code01.asp)
Information and Communications Ethics Committee Deliberation Regulations (
http://www.icec.or.kr/front/discuss/rule.html)
Youth Protection Committee Harmful Media Review Regulations (
http://www.youth.go.kr/Circumstance/Material02.asp)
Personal Information Reporting and Dispute Resolution
For reporting or consultation on personal information infringement, please contact the KISA Personal Information Infringement Report Center. Members who have suffered financial or emotional harm due to personal information infringement may apply to the Personal Information Dispute Mediation Committee for relief.
Personal Information Infringement Report Center
Privacy & Youth Protection Officer
The Company has designated the following department and officer to protect customer personal information and handle related complaints.
Privacy & Youth Protection Officer and Department
Name: Choi Hee-tae
E-Mail: hite@altech.kr
Obligation to Notify Policy Changes
If additions, deletions, or modifications to this Privacy Policy or Youth Protection Policy are made due to changes in laws, policies, or security technologies, notice will be given at least 7 days before implementation via the website's notice board. Privacy-related complaints arising from use of the Company's services may be submitted to the personal information management officer or the responsible department. The Company will respond promptly to users' reports.
Announced: March 2, 2021
Effective: March 2, 2021